Good morning!
Welcome to The Daily Grind for Friday, July 18.
On today’s agenda: A new AI Agent just dropped, big news for Substack, and authors are punching back against Claude.
Then we get existential with our One Page and discuss how time management is a scam.
We’ll wrap up with (hopefully) clearing a few things off your to-do list for good.
Ready? Let’s dive in!
Yesterday, ChatGPT released a new tool called ChatGPT Agent. It combines the features of two previous OpenAI tools—Operator and Deep Research—to accomplish more complex tasks on behalf of the user.
Dan Shipper, CEO of Every, got early access to ChatGPT Agent and wrote a Vibe Check on the tool. Below I will share the takeaways from his experience.
But first, let’s talk about why this matters.
“Agentic AI” is the current white whale that every tech giant is chasing. Agentic means AI accomplishing tasks for you, thus having access to your computer browser, files, and other tools.
For example, I recently booked a flight to Denver for Ultimate Frisbee Masters Nationals. I went to the Southwest app, reviewed flight times and prices, picked my flights, and paid for my ticket.
In theory, an AI agent could do all this for me with a single prompt:
Book me a flight to masters nationals, remember I have lunch plans on Thursday.
So far, this seemingly simple task has been elusive for AI Agent tools. ChatGPT Operator, OpenAI’s first agentic tool, could accomplish basic tasks but struggled with doing the research needed for more complex work. In the example above, Operator would have to go on USAU.org, find the dates and location of Masters Nationals, and then search for appropriate flights that line up with my calendar.
ChatGPT Agent promises to complete these types of tasks, plus others that require even more research.
Shipper says in his Vibe Check article, “Agents are now fighting for the browser layer, but they have different methods of attack… Whoever wins gets to intermediate between users and the entire web.”
What’s at stake here is no less than the 8-12 hours we all spend on the Internet every day. Quite the prize.
Now let’s get to the review:
Here are a few of the tasks Shipper asked ChatGPT Agent to perform:
He also asked Agent to review the customer support tickets of one of Every’s products, Cora, create a customer archetype of the ideal user, and then present the information in a Powerpoint deck.
According to Shipper, ChatGPT Agent completed this task in about 15 minutes, reviewing over 1,300 customer support tickets in the process.
With all new AI tools, Shipper decides whether he will “reach” for it daily, thus creating a strong habit.
His verdict for ChatGPT Agent: Not yet.
For most of my AI usage, o3 is more than enough bang for my buck. I don’t need to spin up an entire virtual machine with access to a browser and a command-line interface in order to ask questions like, “How should I word this email?”
For coding, Claude Code is my go-to, and ChatGPT Agent isn’t targeted at that market. OpenAI’s agent Codex is, though, and it follows the same set of trade-offs as ChatGPT Agent does: It works in the cloud in its own virtual machine for each request, so while it’s incredibly simple to use, it’s less customizable than Claude Code and therefore less powerful for complex requests.
For research tasks, I still use Claude Code—it’s a better power tool. But there are a few times a month I’d use ChatGPT Agent in its current state: doing a UX review of a product, or helping me find hotels for a trip, for example.
In other words, there are still better tools for most of the tasks that ChatGPT Agent can do. It’s too much for simple search tasks, and not enough for complex coding tasks.
The sweetspot, it seems, are the not-quite-daily logistical tasks of life, such as booking a flight, planning an event, or researching a product to buy.
Which makes sense for an OpenAI tool—they are decidedly consumer-focused, compared to Anthropic’s (Claude) B2B lean.
I’m eager to try ChatGPT Agent for myself. A few tasks I have in mind:
Search for bookstores in the Chicagoland area, collect their email addresses, and write pitches to each one about our new book
Create a list of baby items we still need to get (based off our baby registry) and then buy them at the best price
Review my 4-star and 5-star subscribers to The Daily Grind and create an ideal reader archetype
Send me a nightly digest of all the biggest tech/startup news stories, particularly focused on AI
Analyze the Amazon reviews for The Experimentation Machine and write copy for a new landing page
I’m sure I will come up with more.
What will you use ChatGPT Agent for?
Every time a new, astounding, time-saving, productivity-boosting tool comes online, I’m eager to dive in.
I remember when the original ChatGPT came out and I wrote a few Tweets with it. “This is going to save me so much time,” I said in awe (spoiler: it didn’t really)
Time and again I’m reminded that the pursuit of productivity is like running on a hamster wheel. The faster you run, the faster you have to run to keep up.
So even though I will be getting back on the hamster wheel to test out ChatGPT Agent for myself, I will to keep in mind that productivity is not the goal. A life well-lived is.
The book 4000 Weeks: Time Management for Mortals is a beautiful and deeply disquieting book on the subject. If the passage below makes you squirm—because Burkeman calls out your every flaw and false belief about time—you are not alone:
The more individual sovereignty you achieve over your time, the lonelier you get. All of this illustrates what might be termed the paradox of limitation, which runs through everything that follows: the more you try to manage your time with the goal of achieving a feeling of total control, and freedom from the inevitable constraints of being human, the more stressful, empty, and frustrating life gets.
But the more you confront the facts of finitude instead—and work with them, rather than against them—the more productive, meaningful, and joyful life becomes. I don’t think the feeling of anxiety ever completely goes away; we’re even limited, apparently, in our capacity to embrace our limitations. But I’m aware of no other time management technique that’s half as effective as just facing the way things truly are.
An Icy Blast of Reality
In practical terms, a limit-embracing attitude to time means organizing your days with the understanding that you definitely won’t have time for everything you want to do, or that other people want you to do—and so, at the very least, you can stop beating yourself up for failing. Since hard choices are unavoidable, what matters is learning to make them consciously, deciding what to focus on and what to neglect, rather than letting them get made by default—or deceiving yourself that, with enough hard work and the right time management tricks, you might not have to make them at all.
It also means resisting the seductive temptation to “keep your options open”—which is really just another way of trying to feel in control—in favor of deliberately making big, daunting, irreversible commitments, which you can’t know in advance will turn out for the best, but which reliably prove more fulfilling in the end. And it means standing firm in the face of FOMO, the “fear of missing out,” because you come to realize that missing out on something—indeed, on almost everything—is basically guaranteed.
Which isn’t actually a problem anyway, it turns out, because “missing out” is what makes our choices meaningful in the first place. Every decision to use a portion of time on anything represents the sacrifice of all the other ways in which you could have spent that time, but didn’t—and to willingly make that sacrifice is to take a stand, without reservation, on what matters most to you.
I should probably clarify that I have yet to attain perfection in any of these attitudes; I wrote this book for myself, as much as for anyone else, putting my faith in the words of the author Richard Bach: “You teach best what you most need to learn.”
This confrontation with limitation also reveals the truth that freedom, sometimes, is to be found not in achieving greater sovereignty over your own schedule but in allowing yourself to be constrained by the rhythms of community—participating in forms of social life where you don’t get to decide exactly what you do or when you do it. And it leads to the insight that meaningful productivity often comes not from hurrying things up but from letting them take the time they take, surrendering to what in German has been called Eigenzeit, or the time inherent to a process itself. Perhaps most radically of all, seeing and accepting our limited powers over our time can prompt us to question the very idea that time is something you use in the first place. There is an alternative: the unfashionable but powerful notion of letting time use you, approaching life not as an opportunity to implement your predetermined plans for success but as a matter of responding to the needs of your place and your moment in history.
I want to be clear that I’m not suggesting our troubles with time are somehow all in the mind, or that a simple change of outlook will cause them all to vanish. Time pressure comes largely from forces outside ourselves: from a cutthroat economy; from the loss of the social safety nets and family networks that used to help ease the burdens of work and childcare; and from the sexist expectation that women must excel in their careers while assuming most of the responsibilities at home. None of that will be solved by self-help alone; as the journalist Anne Helen Petersen writes in a widely shared essay on millennial burnout, you can’t fix such problems “with vacation, or an adult coloring book, or ‘anxiety baking,’ or the Pomodoro Technique, or overnight fucking oats.”
But my point here is that however privileged or unfortunate your specific situation, fully facing the reality of it can only help. So long as you continue to respond to impossible demands on your time by trying to persuade yourself that you might one day find some way to do the impossible, you’re implicitly collaborating with those demands. Whereas once you deeply grasp that they are impossible, you’ll be newly empowered to resist them, and to focus instead on building the most meaningful life you can, in whatever situation you’re in.
This notion that fulfillment might lie in embracing, rather than denying, our temporal limitations wouldn’t have surprised the philosophers of ancient Greece and Rome. They understood limitlessness to be the sole preserve of the gods; the noblest of human goals wasn’t to become godlike, but to be wholeheartedly human instead. In any case, this is just how reality is, and it can be surprisingly energizing to confront it.
Back in the 1950s, a splendidly cranky British author named Charles Garfield Lott Du Cann wrote a short book, Teach Yourself to Live, in which he recommended the limit-embracing life, and he responded saltily to the suggestion that his advice was depressing. “Depressing? Not a bit of it. No more depressing than a cold [shower] is depressing … You are no longer befogged and bewildered by a false and misleading illusion about your life—like most people.”
This is an excellent spirit in which to confront the challenge of using time well. None of us can single-handedly overthrow a society dedicated to limitless productivity, distraction, and speed. But right here, right now, you can stop buying into the delusion that any of that is ever going to bring satisfaction. You can face the facts. You can turn on the shower, brace yourself for some invigoratingly icy water, and step in.
Let that sink in.
If you’re feeling sufficiently uncomfortable, I recommend you read the entire book:
Embracing the realities of time will eventually lead you back to your to-do list.
If you’re like me, you have a rolling list of things to get done, but a few tasks seem to never get crossed off.
It’s time to face the truth: What am I just NOT going to get done?
Rip the bandaid off and delete that thing from your list forever. Tell anyone who is involved that you have finite time in life and just can’t make that thing a priority. You might feel bad for a second, but immediately after—relief.
This can also apply to events and other obligations. If you’ve been dragging your feet on something, it’s time to cut.
That’s it for WEEK TWO of The Daily Grind!
Thank you to those opening this newsletter up every morning. I’m truly blown away and grateful. But The Daily Grind is still very much a work in progress, and I need your help.
See you next week! Have a great weekend.
Cheers,
Ben